Privacy Policy

Introduction

Opennest – Protecting Your Privacy

Welcome to the Terms and Conditions (“Terms”) governing your access to and use of the website. This Site is operated Opennest . By visiting or using this Site, you accept and agree to be bound by these Terms in full. We encourage you to read this document thoroughly to comprehend your rights and obligations when using our services. We may occasionally update or amend these Terms without prior notice, so we suggest checking this page regularly to stay knowledgeable of any changes. If you are accessing the Site on behalf of a company or other legal entity, you ensure that you have the power to bind that entity to these Terms.

1. Information We Collect

When you contact Opennest, we may collect:

• Personal details such as your name, email address, phone number, and property address.
• Property information provided for valuation and offer purposes.
• Communication records from calls, emails, or online forms.
• Technical data such as IP address and browser type when you visit our website.

We only collect information necessary to provide you with a quick, fair property sale service. We cannot guarantee that the Content is error-free, complete, or up-to-date. The Site and all services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a special intention, or non-infringement.

We disclaim any liability for damages resulting from your use or inability to use the Site or its services, including direct, indirect, incidental, consequential, or punitive damages such as data loss, revenue, or profits.

Where legal restrictions apply, these limitations may not affect your statutory rights.

2.Privacy Policy

We use your data to:

Our Privacy Policy, available separately on our Site, details how we collect, process, store, and protect your data. By continuing to use the Site, you agree to collect and use your information as described in our Privacy Policy, which forms an essential part of these Terms. We advise all users to review this policy carefully.

3. User Accounts

[Applicable if registration features are enabled] Suppose you choose to create a user account on the Site. In that case, you are responsible for maintaining the confidentiality of your login credentials and for securing access to the devices you use. You must not share or transfer your account to anyone else. We are not liable for any loss or injury resulting from unauthorised access to your account caused by your defeat to safeguard your login details. Accounts are only available to individuals aged 16 or over. Persons under 16 are strictly prohibited from registering or using the Site.

3. Services Overview

The Site provides access to various property-related services designed to promote the sale and buying of residential and commercial properties across the UK. You agree to use these services only for lawful purposes and in compliance with all relevant laws and rules.

Certain services may involve fees or charges, which will always be outlined on the Site’s relevant pages. We secure the right to adjust fees or introduce new charges at any time at our sole discretion. Transactions processed through third-party payment providers may also be subject to additional fees or commissions imposed by those providers; users should consult the relevant payment platform’s terms for details.

4. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or other external resources (“Linked Sites”) to enhance user experience or offer additional services. Please note that these LinkedIn sites are not under our control, and we do not assume any responsibility or liability for their Content, privacy practices, or availability. Accessing Related Sites is at your own risk, and including such links does not imply endorsement or affiliation with these external sites.

5. Intellectual Property and Permitted Use

We give you a narrow, non-transferable, revocable licence to access and use the Site solely for your privacy, non-commercial use and by these Terms. All Content displayed on the Site—including text, images, graphics, logos, software, and code (“Content”)—is owned by The Opennest or used under licence. This Content is covered by intellectual property laws in the UK and internationally. Without our permission, you may not reproduce, modify, spread, reverse engineer, create derivative works from, or otherwise exploit any Content. Any unauthorised use of the Content may result in legal action.

6. Indemnity

You consent to reimburse, defend, and hold harmless Opennest, its officers, employees, agents, and affiliates from and against any claims, damages, failures, penalties, costs, and expenses (including legal fees) arising from:

• Your use of the Site or services provided
• Your violation of these Terms
• Any content you submit or transmit through the Site
• Your infringement of any third-party rights or applicable laws

We reserve the right to accept the exclusive defence of any claim you are responsible for, and you agree to cooperate fully with our defence.

7. Termination of Access

We may suspend or terminate your access to the Site, services, or your account at any time and without previous warning if you breach these Terms, engage in fraudulent or abusive behaviour, or for any other reason at our discretion.

Terminating your access does not affect your obligations or liabilities accrued before termination.